Accessibility Statement

Last updated: 17 August 2026

Ray of Hope Haematology is committed to making our website accessible and easier to use for as many people as possible, including people with disabilities.

Our accessibility goal

We are working towards alignment with the Web Content Accessibility Guidelines, WCAG 2.2 Level AA.

These guidelines explain how digital content can be made more perceivable, operable, understandable and robust for people with different access needs.

Our ongoing efforts

As part of our commitment to accessibility, we aim to:

Use clear headings and a logical page structure.
Maintain readable text and appropriate colour contrast.
Add meaningful alternative text to relevant images.
Make links and buttons clear and descriptive.
Support keyboard navigation wherever reasonably possible.
Provide labels and instructions for website forms.
Avoid unnecessary movement or flashing content.
Maintain a responsive experience across desktop, tablet and mobile devices.
Use clear language wherever possible.

Accessibility is an ongoing process, and we will continue reviewing and improving the website as its content and functionality develop.

Known limitations

Some third-party tools, embedded content, downloadable documents or older material may not yet provide the same level of accessibility as the rest of the website.

If you encounter an inaccessible section, document or feature, please contact us so that we can assist or provide the information in another reasonable format where possible.

Need assistance?

If you experience difficulty accessing information, using a form or navigating this website, please contact our team:

Telephone: 010 027 5469
Email: reception@rohhaematology.co.za

When contacting us, please include:

The page or feature you were trying to use.
A brief description of the problem.
The device, browser or assistive technology being used, if relevant.
Your preferred method of receiving assistance.

We will review the issue and aim to respond as soon as reasonably possible.

Feedback

We welcome feedback that can help us improve the accessibility and usability of the ROHH website.

Please send accessibility-related comments or requests to reception@rohhaematology.co.za.